HR Operations Manager

Overview:

Key Responsibilities:

• Lead and manage the HR operations team to ensure efficient delivery of HR services.
• Develop and implement HR policies procedures and programs to support organizational goals.
• Oversee the management of HRIS and other HR systems to streamline processes and ensure data accuracy.
• Ensure compliance with employment laws and regulations and manage HR audits and reporting requirements.
• Manage employee relations including conflict resolution performance management and disciplinary actions.
• Monitor and analyze HR metrics to identify trends and recommend solutions to improve employee engagement and retention.
• Collaborate with other departments to support talent acquisition onboarding and training initiatives.
• Oversee benefits administration and ensure the delivery of comprehensive and competitive benefits packages.
• Lead HR projects and initiatives aimed at process improvement and operational efficiency.
• Conduct regular evaluations of HR operations processes and recommend improvements.
• Participate in budgeting and resource allocation for HR operations.
• Develop and maintain HRrelated policies and procedures in line with best practices and legal requirements.
• Stay updated on industry trends and best practices to ensure HR operations remain competitive and effective.
• Provide leadership and guidance to the HR operations team fostering a culture of collaboration and continuous improvement.

Required Qualifications:

• Bachelors degree in Human Resources Business Administration or related field.
• Proven experience (5 years) in HR operations management or a similar role.
• Deep understanding of HR functions including compliance payroll benefits administration and employee relations.
• Proficiency in HRIS and other HRrelated software systems.
• Demonstrated knowledge of employment laws and regulations.
• Strong analytical and problemsolving skills with the ability to make datadriven decisions.
• Excellent communication and interpersonal abilities with a focus on customer service.
• Proven leadership skills with the ability to motivate and develop a highperforming team.
• Strategic mindset with the ability to align HR operations with organizational goals and objectives.
• Certification in HR management or related field is a plus.
• Experience with process improvement and project management methodologies.
• Ability to handle sensitive and confidential information with integrity and professionalism.
• Strong organizational and time management skills with the ability to prioritize and meet deadlines.
• Adaptability and resilience in a fastpaced and dynamic work environment.
• Commitment to staying current on HR best practices and industry trends.

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