Zonal Program Manager
Zonal Program Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
YOU LL BE OUR: Zonal Program Manager Bangalore
YOU LL BE BASED AT: Bangalore
YOU LL BE ALIGNED WITH: Program Lead/ Program Ops Lead Business Program
YOU LL BE A MEMBER OF: Program Management
WHAT WILL I BE DOING
As an Zonal Program Manager you will be responsible for :
1. Managing day to day Sales Service & Customers experience metrics with the swimlane for a region
2. Keeping track of retail partner / dealer metrics experience
3. Work in Swimlanes (Cross Functional Teams CFTs include Zonal Sales Managers / Area Sales managers Regional Brand Managers Marketing Finance Manufacturing Legaletc) and make sure metrics/ targets are achieved by resolution of any blockers / issues.
4. Work with Internal Stakeholders and resolve issues for smooth functioning of sales operations
5. Analysis & Presentation of different metrics of the different Zones to the Management.
6. Planning Sprints & PI (Program Increments) Execution Sprint Retrospective
7. Manage & resolve escalations/ risks at HO level for customer / retail partner issues to make sure business continues as is.
a. Immediately Contain the issue so that we keep the business running while the issue is fixed permanently.
b. Raise the issue upstream so that the issue is resolved forever and not repeated again
c. Escalate at the right time
d. Be ruthless on the metrics.
WHAT KIND OF EXPERIENCE & SKILLS DO I NEED FOR THIS ROLE
1. Cross functional stakeholder management at all levels to achieve desired outcomes (ZMs ASMs Zonal Vehicle Service Manager Zonal Brand Manager Sales Strategy Finance Legal etc)
2. If you have worked as a TSM/ AMS in automotive its an added advantage.
3. Worked in operations / Retail Sales Automotive FMCG for 45 years
4. Worked in a startup environment 12 year
5. As the company is in a growth phase you need to be passionate about hitting the targets by managing the flux. Be ruthless on the metrics (Intentionally repeated)
6. Have previously managed small business will be an added advantage
SOME ATTRIBUTES THAT YOU BRING TO THIS ROLE
1. Never give up attitude
2. Knowledge of Agile is an additional bonus
3. Work independently with minimum guidance
4. Keeping calm & work with multiple stakeholders in stressful situations
WHAT SHOULD I HAVE GRADUATED IN
1. Bachelors BE / BTech (Mech/ Auto Preferred open to other branches)
2. Knowledge of Agile ways of working Any certifications (Optional)
3. MBA (Optional)
Remote Work :
No
Employment Type
Full Time
