Job Summary:Our client a leading Manufacturing company is seeking for a skilled and experienced Operations Manager to oversee and optimize the daytoday operations of our organization in Kano. The ideal candidate will have a strong background in operations management a keen eye for detail and a proven track record of improving efficiency and productivity.
Responsibilities:
- Lead motivate and manage a team of employees ensuring high performance and job satisfaction.
- Conduct regular performance reviews provide feedback and identify training needs.
- Oversee the daily operations of the organization ensuring smooth and efficient processes.
- Develop and implement operational policies and procedures to improve efficiency and productivity.
- Manage and allocate resources effectively including staff equipment and budget.
- Monitor and control operational costs to stay within budget.
- Identify areas for process improvement and implement solutions to enhance operational efficiency.
- Utilize data and metrics to track performance and drive continuous improvement initiatives.
- Ensure compliance with all relevant regulations laws and standards.
- Implement and maintain health and safety protocols to ensure a safe working environment.
- Prepare and present regular reports on operational performance including key metrics and KPIs.
- Communicate operational updates and issues to senior management.
- Maintain high levels of customer satisfaction by ensuring excellent service delivery.
- Handle customer complaints and resolve issues promptly and effectively.
Requirements
Requirements:
- Degree in Business Operations Management or related field
- 5 years of proven work experience as an Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
Requirements: Degree in Business, Operations Management or related field 5 years of proven work experience as an Operations Manager or similar role Knowledge of organizational effectiveness and operations management Experience budgeting and forecasting Familiarity with business and financial principles Excellent communication skills Leadership ability Outstanding organizational skills