Are you passionate about ensuring compliance in the gaming industry This is a unique opportunity for a Germanspeaking Compliance Specialist with igaming experience with a focus in Responsible Gaming to join a sports betting brand in Malta.
You will enjoy working with a highly professional results driven team with excellent employment terms including continuous education and support top notch digital tools to enable your success excellent salary benefits and flexible working hours.
Tasks
- Implementing RG policies and practices across the company including but not limited to through implementing the customer risk assessment framework.
- General oversight review monitoring and follow up on specific RG cases providing guidance and support to customers who may be experiencing gamblingrelated difficulties.
- Educating employees companys management and other stakeholders on responsible gaming principles and procedures conducting training sessions to ensure staff members are equipped to identify and address responsible gaming issues
- Collaborating with regulatory bodies to maintain adherence to industry standards and best practices ensuring regulatory reporting as might be required.
- Implementing and overseeing customers complaints handling procedures.
- Close cooperation with the Customer Operations team.
- Close cooperation with the Technical Team while implementing and improving technical solutions relating to customer risk assessment and ongoing monitoring.
- Ensuring overall compliance by the company with local and international regulations pertaining to responsible gaming.
Requirements
- Strong expertise in responsible gambling knowledge and experience in AML/TF would be a huge asset.
- Strong problemsolving and analytical mindset with the ability to interpret data and trends.
- Excellent oral and written communication skills in German & English.
- Ability to handle sensitive situations with empathy and discretion.
- Experience in assisting compliance and risk assessment tools technical implementation.
Benefits
- Competitive Salary
- Corporate Health insurance
- Home office one day per week
- Flexible working hours
You want to be part of our great team
Just send your CV or request more information.
We are happy to meet you