Dutch Customer Support igaming
Dutch Customer Support igaming
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Job Description
Were looking for a dedicated Customer Support Specialist to join our team in the iGaming industry. In this role youll provide excellent customer service and product knowledge to our users ensuring their experience is smooth and enjoyable.
Tasks
- Offer fast accurate and friendly assistance to customers via phone email and live chat.
- Monitor and manage player accounts.
- Support other departments with various tasks giving you a chance to learn about the business from multiple perspectives.
- Work 8hour shifts including mornings evenings weekends and public holidays. Our service is available 24/7 though night shifts are covered by a separate team.
Requirements
- EU passport holder
- Native Dutch speaker with strong written and spoken English skills.
- Serviceoriented with a passion for solving customer issues effectively and enjoying the process.
- Problemsolving mindset with the ability to work both independently and as part of a team.
- Flexibility in work shifts and adaptability to various tasks.
- Prior customer service experience is advantageous but not required; full training is provided.
Benefits
- Competitive annual salary of 28500.
- Hybrid work model: 2 days in the office in Sliema Malta and up to 3 days working from home.
- Wellness allowance up to 600 per year.
- Private health insurance and private parking.
- Office perks including daily healthy snacks special birthday treats and meal allowances.
- Employee assistance program with Richmond Foundation.
- Relocation support including flight reimbursement up to 1000.
This role offers a fantastic opportunity to grow professionally in a dynamic industry while enjoying a supportive work environment. If youre passionate about customer service and eager to develop your skills wed love to have you on our team. Join us in Malta and be part of a vibrant and innovative company.
Employment Type
Full Time
