SAP OTC RMA Consultant

Position: SAP OTC RMA Consultant
Location: Santa Clara CA Seattle WA (OnSite 4 days/week)
Duration: 4 months

Job Description:

• Facilitate the implementation and support of SAP Sales and Distribution (SD) modules with a primary focus on Return Merchandise Authorization (RMA) processes and their integration with CRM systems.
• Design customize configure and test SAP SD modules specifically focusing on RMA processes. Identify gaps and develop solutions to address them.
• Act as a liaison with clients for troubleshooting investigating analyzing and resolving software issues related to RMA processes.
• 7 years of experience in fullcycle SAP implementation projects with a strong emphasis on SAP SD modules and RMA processes.
• Demonstrated expertise in designing and configuring SAP SD modules including but not limited to returns management sales documents deliveries billing and invoicing.
• Proven ability to multitask and manage multiple deliverables and projects concurrently with a deep understanding of business processes in the hightech industry.
• Strong analytical skills with the ability to comprehend business processes from a customer perspective and work collaboratively in a team environment.
• Resultsoriented adaptable and resourceful capable of leading workshops and meetings with internal and external clients to drive project success.

SAP , RMA