Position: SAP OTC RMA Consultant
Location: Santa Clara CA Seattle WA (OnSite 4 days/week)
Duration: 4 months
Job Description:
- Facilitate the implementation and support of SAP Sales and Distribution (SD) modules with a primary focus on Return Merchandise Authorization (RMA) processes and their integration with CRM systems.
- Design customize configure and test SAP SD modules specifically focusing on RMA processes. Identify gaps and develop solutions to address them.
- Act as a liaison with clients for troubleshooting investigating analyzing and resolving software issues related to RMA processes.
- 7 years of experience in fullcycle SAP implementation projects with a strong emphasis on SAP SD modules and RMA processes.
- Demonstrated expertise in designing and configuring SAP SD modules including but not limited to returns management sales documents deliveries billing and invoicing.
- Proven ability to multitask and manage multiple deliverables and projects concurrently with a deep understanding of business processes in the hightech industry.
- Strong analytical skills with the ability to comprehend business processes from a customer perspective and work collaboratively in a team environment.
- Resultsoriented adaptable and resourceful capable of leading workshops and meetings with internal and external clients to drive project success.
SAP , RMA