Norwegian Sales Customer Service Advisor - BARCELONA

We are searching for exceptional individuals who can be the friendly voice on the other end of the line ensuring that our customers receive exceptional care. At our company we pride ourselves on going beyond the usual to create fantastic service experiences and we want you to join us in this mission.

If you are a Norwegian speaker have a passion for providing outstanding customer service with a sales oriented mindset and genuinely enjoy connecting with people this opportunity is for you! Join us in embracing the best of both worlds with our innovative hybrid working model!

Tasks

In this role you will dive into a 1week comprehensive training program to get ready for sales & customer service support for one of our clients in the healthcare industry.

As a Sales & Customer Service Advisor your primary responsibility will be to deliver topnotch professional service and solutions with a strong sales focus.

The responsibilities:

• Communication: Make outbound calls to engage potential customers as well as handling inbound calls emails and online chats to win back customers
• Administration: Assist customers by answering questions about products deliveries and invoices while maintaining strong customer relationships.
• Teamwork: Cultivate a positive working environment fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

Requirements

Your profile:

• Native level in Norwegian both spoken and written with a good level of English.
• Experience in providing customer service via phone email or online chats.
• Strong communication and social skills with a salesoriented mindset to thrive on achieving holdback and additional sales targets.
• Proficient in using computer systems and familiarity with different software applications.
• Responsible humble and able to maintain a positive attitude towards changes.
• Team player exhibiting strong listening skills and possessing a serviceoriented approach with the ability to handle conflicts constructively.
• Stressresistant calm and effective under pressure ensuring a seamless customer experience.A high school diploma or equivalent qualification is necessary.
• Ability to work flexible shifts including evenings weekends and holidays due to the dynamic nature of customer needs.

Benefits

What we offer:

• A diverse and lively workplace that values diverse cultures fostering a fun and friendly atmosphere.
• Hybrid working model
• Opportunities for internal growth and career progression to advance your professional journey.
• Extensive training provided arming you with the knowledge and tools to excel in your role.
• Exciting incentives and reward schemes to recognize your efforts and keep you motivated for impressive results.
• A permanent role with a competitive salary for financial stability.
• Unlimited coffee and fresh fruit on office days for an energy boost
• Free online Spanish lessons outside of working hours for skill development.
• Unforgettable staff parties that bring the team together creating lasting memories.
• Comprehensive support for mental health and wellbeing Ifeel app.

If these points align with your strengths and aspirations we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together.