1. General
Job Title: IT Helpdesk Support
Type: Contract ongoing if the performance is good
Location: Downtown Vancouver
Workplace: Onsite
Duration: Ongoing contract with strong potential for extension
2. About the job
How would you ensure smooth operations and high user satisfaction in a fastpaced IT helpdesk environment
How do you troubleshoot and resolve connectivity issues for remote users
How do you stay updated with the latest technologies and trends in the IT helpdesk field
How would you handle a situation where multiple urgent tickets need immediate attention
How do you ensure proper documentation and knowledge sharing within the IT helpdesk team