Supports the product/system/service development process from project specification to product/system/service launch.
Assists sales and marketing teams in the launch and selling of spare parts associated to new products/systems/services.
Manages spare parts evolution with respect to product/system/service Life Cycle Management (LCM) shifts.
Customer relations
Collaborates with internal teams (i.e. Manufacturing, Quality, Engineering, Research & Development, Supply Chain, and Logistics) to ensure customer satisfaction.
Assists with resolution of customer spare parts issues.
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