IRD Order taker
Posted on :
02-11-2024
Employer Active
1 Vacancy
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Job Description
Job Description
- Responsible for answering all telephone calls and prioritizing said calls.
- Should have very good telephone etiquette.
- Directly involved in the order-taking and order-placing process while dealing with guest requests and orders, courteously, efficiently, and promptly.
- Should have good knowledge of room service menus and ongoing promotions in another F&B outlet.
- Should be able to provide recommendations and suggestions to guests upon request.
- Be knowledgeable of all services, facilities, and products offered by the hotel.
- Consider the satisfaction of all guests by ensuring prompt, courteous, and efficient service at all times.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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