Learning Manager

• Develops strategic goals learning professional skill development in partnership with Enterprise and LOB leadership and in alignment with CLO vision for learning at Cigna
• Reimagine monitor and maintain effective website/community space that fosters engagement alignment and knowledge sharing across membership
• Sets strategy for learning community events including Quarterly Forums Just In Time Learning Sessions networking opportunities and industry conferences
• Launch and drive awareness and utilization of new tools services standards and processes
• Responds to coordinates and manages support and consultation requests
• Creates and shares common learning templates that can be reutilized by all learning functions to drive consistency and efficiency
• Guides and supports requestors through Enterprise Learning and Development s intake process
• Identify risks set mitigation plans and resolve issues
• Engage Enterprise Learning and Development Subject Matter Experts to share their relevant areas of expertise through the creation of webinars short videos podcasts postings white papers etc...
• Identifies and integrates new requirements and opportunities for improvement
• Captures documents and publishes best practices
• Perform Quality Assurance Reviews on learning solutions and provide guidance on opportunities for improvement
• Develops value added partnerships with all learning function across the enterprise to ensure understanding of challenges and opportunities. Aligns meaningful solutions for core and common needs
• Establishes a learning expertise directory of learning professionals and their expertise to provide consultation/problem solving on active projects
• Leads and executes special projects as assigned

• Learning Professional with a minimum of 12 years experience developing and implementing learning roadmaps and solutions
• Excellent communication (oral and written) and interpersonal skills
• Experienced in data analysis and process improvements
• Expertise in using MS Office tools
• Proven ability to partner across functional areas
• Selfstarter with the ability to drive and complete work without significant oversight
• Organized and able to drive matrix partners to complete tasks that are on time and of high quality
• Ability to conduct Quality Assurance evaluations that lead to improved learning outcomes

learning,learning and development,strategy,quality assurance,enterprise,enablement