Program Manager
Program Manager
Posted on :
07-11-2024
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Job Description
Position: Program Manager
Experience: 12 to 18 years
Location: Chennai/Mumbai/Pune/Bangalore
Key Responsibilities:
- Program/Project Management: Lead and manage multiple projects under a single program with a focus on Oracle ERP/Oracle Cloud implementations ensuring all deliverables meet quality scope and schedule expectations.
- Risk & Issue Management: Proactively identify and mitigate risks to project timelines resources and deliverables collaborating with ASDM (Application Service Delivery Manager) Account Managers and customer leadership teams to resolve any challenges.
- Customer & Stakeholder Communication: Conduct regular status meetings and provide updates to customer stakeholders ensuring alignment on program/project progress risks and key milestones.
- Quality Assurance & Metrics: Coordinate with internal Quality teams to track report and manage quality metrics for all projects. Ensure adherence to quality standards and continuous improvement processes.
- Resource Management: Manage resource planning and allocation for projects including coordination with PMO (Project Management Office) and Competency teams for timely and effective releases.
- Planning & Scheduling: Lead the planning phase for new projects including resource estimation scheduling and the preparation of Statements of Work (SOW).
- Escalation Management: Act as the primary point of contact for all escalations within CER and BAU programs working closely with customers to resolve issues and ensure smooth project execution.
Mandatory Experience:
- Quality Management: Strong understanding of quality management processes and experience in tracking and reporting quality metrics for large programs.
- Hybrid Methodology Management: Ability to manage projects using a mix of waterfall (predominantly) and agile methodologies adjusting approach based on project needs.
Qualifications:
- Experience: 13 years in Project/Program management with at least 2 years of handson experience in Oracle ERP implementation/ other development projects.
- Leadership: Strong leadership skills with the ability to drive program delivery and collaborate with crossfunctional teams internal and external stakeholders.
- Communication: Excellent verbal and written communication skills with the ability to engage at all levels of the organization and with customers.
Remote Work :
No
Employment Type
Full Time
Key Skills
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