BMC Manager

Key Responsibilities:

• Lead and oversee the operations of the BMC ensuring seamless service delivery
• Develop and implement strategic plans to align the BMC with organizational objectives
• Modifies equipment and programming graphics as needed and schedules HVAC equipment to meet comfort demands.
• Interprets control drawings plans and specifications to test program and troubleshoot the BMS.
• Performs preventative maintenance site surveys replacement and modifications as needed maintains a stock of DDC inventory and documents all related to the BMS and HVAC activities.
• Manage budgeting financial analysis and resource allocation for the BMC
• Collaborate with crossfunctional teams to enhance service quality and customer satisfaction
• Implement and maintain ITIL framework best practices within the BMC
• Oversee the delivery of projects and initiatives within the BMC
• Identify opportunities for process improvements and lead change initiatives
• Respond promptly to system alarms emergencies and occupant complaints to mitigate risks and restore normal operations.
• Ensure compliance with regulatory requirements and industry standards
• Provide leadership and mentorship to BMC staff
• Prepare and present reports on BMC performance and KPIs to senior management
• Provides input for developing Request for Proposal (RFPs) where significant technical expertise is required.
• Collaborates with the lead to develop project budgets and estimates.

Required Qualifications:

• Bachelors degree in Business Administration IT or related field
• Proven experience in a leadership role within a BMC or similar operational environment; 8 years of work experience as a BMS operator.
• Working knowledge of BMS HVAC lighting building automation DDC panels & relays.
• Understanding of electrical and mechanical systems.
• Understanding of Digital Analog Input/Output Use.
• Excellent problemsolving and analytical skills.
• Knowledge of Microsoft Excel & Word documents.
• Demonstrated expertise in budget management and financial analysis
• Indepth knowledge of the ITIL framework and its application to BMC operations
• Strong project management skills with a focus on planning execution and evaluation
• Experience in driving process improvement initiatives and change management
• Excellent communication and interpersonal skills
• Ability to analyze complex data and make informed decisions
• Strong commitment to customer service excellence and stakeholder satisfaction
• Professional certifications such as ITIL PMP or Six Sigma are desirable

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