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Job Location drjobs

Ahmedabad - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description:

We are seeking a talented and dynamic IT Business Analyst with both presales and postsales experience to join our team. The ideal candidate will play a crucial role in bridging the gap between our technical teams and clients ensuring that our solutions meet their business needs effectively.


Responsibilities:

  • Collaborate with sales and technical teams to understand client requirements and objectives.
  • Assist in presales activities such as product demonstrations proposal creation and solution presentations.
  • Analyse client business processes and identify opportunities for improvement or optimization.
  • Translate client requirements into technical specifications and workflows.
  • Work closely with project managers and development teams to ensure successful implementation of solutions.
  • Provide postsales support including training troubleshooting and ongoing relationship management.
  • Act as a liaison between clients and internal teams to address any issues or concerns.


Requirements:

  • Bachelor's degree in Business Administration Computer Science or related field.
  • 24 years of experience as an IT Business Analyst with a focus on both presales and postsales activities.
  • Strong understanding of IT systems and technologies with the ability to communicate technical concepts to nontechnical stakeholders.
  • Excellent analytical and problemsolving skills.
  • Proven experience in clientfacing roles with a customercentric mindset.
  • Effective communication and interpersonal skills.
  • Experience with CRM software and project management tools is a plus.

Employment Type

Full Time

Company Industry

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