Business Analyst
Business Analyst
Posted on :
25-05-2024
Employer Active
1 Vacancy
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Job Description
Job Description:
We are seeking a talented and dynamic IT Business Analyst with both presales and postsales experience to join our team. The ideal candidate will play a crucial role in bridging the gap between our technical teams and clients ensuring that our solutions meet their business needs effectively.
Responsibilities:
- Collaborate with sales and technical teams to understand client requirements and objectives.
- Assist in presales activities such as product demonstrations proposal creation and solution presentations.
- Analyse client business processes and identify opportunities for improvement or optimization.
- Translate client requirements into technical specifications and workflows.
- Work closely with project managers and development teams to ensure successful implementation of solutions.
- Provide postsales support including training troubleshooting and ongoing relationship management.
- Act as a liaison between clients and internal teams to address any issues or concerns.
Requirements:
- Bachelor's degree in Business Administration Computer Science or related field.
- 24 years of experience as an IT Business Analyst with a focus on both presales and postsales activities.
- Strong understanding of IT systems and technologies with the ability to communicate technical concepts to nontechnical stakeholders.
- Excellent analytical and problemsolving skills.
- Proven experience in clientfacing roles with a customercentric mindset.
- Effective communication and interpersonal skills.
- Experience with CRM software and project management tools is a plus.
Employment Type
Full Time
Key Skills
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