Analyst I ERP Package Applications
Analyst I ERP Package Applications
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Job Description
Job Description
Essential Job Functions
Coordinates activities of functional areas or of department account leads to ensure that business solution requirements are met.
Works with team members & BPC Lead to provide high quality specifications for complete endtoend project delivery.
Escalates issues and recommends adjustments.
Maintains records of account specific application problems and tries to resolve.
Identifies and researches process changes or adjustments and escalates accordingly.
Collaborates with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new enhanced and existing applications meet client specifications.
Provides support in identifying and researching application improvements to increase customer and stakeholder satisfaction.
Ensures delivery of projects meet client and company expectations and needs.
Basic Qualifications
Any Graduation and/or postgraduation degree.
Bachelors degree in business administration engineering information systems or related field preferred
Three or more years of support services or project or program experience
Experience working with the technology industry
Experience working with company products and operating systems
Experience working with computer systems and their use
Accounting background is preffere
Other Qualifications
Qualitative deliverables
Analytical and problemsolving skills
Basic accounting skills
Interpersonal skills to interact with customers and team members
Organization and time management skills
Communication skills
Ability to work independently and as part of a team
Remote Work :
No
Employment Type
Full Time
