Facility Manager

My client an international law firm are currently recruiting for this brandnew role of Facility Manager. In this role you are managing a team of 3 ensuring the best quality of service for internal and external clients. The daytoday duties include but are not limited to the following:

Tasks

• Oversee daily operations of the business services area ensuring smooth functioning and efficiency.
• Manage a team of staff providing guidance training and support as needed.
• Maintain a welcoming and professional atmosphere for visitors clients and employees.
• Coordinate scheduling and appointments optimising time management and resource allocation.
• Implement and enforce business services policies and procedures to uphold organisational standards.
• Handle enquiries complaints and requests promptly and effectively demonstrating exceptional customer service.
• Monitor and maintain office supplies inventory ordering replenishments as necessary to support operational needs.
• Collaborate with other departments to facilitate seamless communication and coordination.
• Evaluate business services performance metrics and implement improvements for enhanced service delivery.
• Stay updated on industry trends and best practices to continually enhance business services.

Requirements

• Relevant experience in leading teams in hospitality or customer service
• Ideally experience gained in facility/office management law firm or corporate
• Fluent English and French; Dutch language skills
• Ability to prioritise efficiently handle multiple tasks/projects and make effective
• Maintain a positive attitude and urgency in resolving

Benefits

• Modern office in the heart of
• Diverse team in an open & friendly
• Competitive salary plus excellent