Head of Operations
Head of Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Develop implement and monitor daytoday operational systems and processes that provide visibility into goals progress and obstacles for our key initiatives.
- Build and maintain relationships with all department heads external partners and vendors to make decisions regarding operational activity and strategic goals.
- Plan monitor and analyze key metrics for the daytoday performance of the operations to ensure efficient and timely completion of tasks.
- Devise strategies to ensure growth of programs enterprisewide identifying and implementing process improvements that will maximize output and minimize costs.
- Uphold organization policies and standards ensuring legislative regulations are followed.
- Work closely with human resources to lead team with integrity and establish and maintain a trusting inclusive and productive environment.
- Oversee and direct daily company administrative processes and procedures.
- Report to and assist the CEO in setting strategic goals objectives budgets policies and procedures to enhance operational efficiency.
- Analyze internal operations and identify areas of process enhancement.
- Directly oversee operations HR and accounting and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term.
- Monitor performance with tracking and establish corrective measures as needed and prepare detailed reports both current and forecasting for the CEO.
- Manage procurement processes and coordinate material and resources allocation.
- Oversee operational systems processes and infrastructure while looking for opportunities of improvement or revision.
- Anticipate and track operational and tactical risks and providing strategic solutions.
- Manage staff training and growth through constructive feedback and robust performance management.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Work with the senior management team to plan and manage operational budgets.
- Review and approve all operational invoices and ensure they are submitted for payment.
- Identify opportunities to streamline business processes and systems.
- Translate strategy into actionable goals for performance and growth helping to implement organizationwide goal setting performance management and annual operations planning.
- Collaborate with senior management to devise effective short and longterm plans while working closely with the CEO to meet the companys objectives.
- Ensure that the company runs with legality and conformity to established regulations.
- Engage in key or targeted customer activities as needed.
- Oversee client support processes and organize them to enhance customer satisfaction.
- Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
- Coordinate with the IT department to ensure company needs are met technologically and systems are optimized for efficiency.
- Bachelor s degree in Business Administration Operations Management or related field.
- 5 years of experience in operations management within a technology or software company.
- Strong understanding of general finance and budgeting including profit and loss balance sheet and cashflow management.
- Ability to build consensus and relationships among managers partners and employees.
- Excellent communication skills.
- Solid understanding of IT systems data analysis and performance/operation metrics.
- Strong leadership and organizational skills.
- A competitive salary and benefits package.
- Opportunity to work in a fastpaced highgrowth tech environment.
- A dynamic and supportive team.
- Opportunities for personal and professional growth.
operations,management,crm,it,saas,b2b,project management
Employment Type
Full Time
Company Industry
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
