Customer Care Representative
Customer Care Representative
Posted on :
06-02-2024
Employer Active
1 Vacancy
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Job Description
Company Overview:
Karizma Konnect is a leading company in the None industry. With a strong presence in the market we strive to provide exceptional customer care and support to our clients. As a Customer Care Representative you will be part of a dynamic team that values professionalism and delivers excellence in customer service.
Role and Responsibilities:
- Handle inbound and outbound calls to assist customers with their queries and provide appropriate solutions
- Responsible for maintaining a high level of customer satisfaction by handling customer complaints and resolving issues
- Provide accurate and timely information to customers regarding products services and company policies
- Maintain customer records by updating account information
- Collaborate with other teams to ensure seamless customer experience
Candidate Qualifications:
- Minimum 1 year of experience in an international BPO voice process
- Excellent communication skills
- Computer and Internet knowledge
- Previous customer service experience
Required Skills:
- Excellent Communication Skills
- Customer Service
- Computer and Internet Knowledge
b2c sales,international voice process,computer and internet knowledge,communication skills,excellent communication skills,customer care,cust service exp,int. bpo voice exp
Employment Type
Full Time
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