Overview
The HR & Operation Manager plays a pivotal role in overseeing the human resources and operational functions within the organization. This position is vital for ensuring effective workforce management efficient business operations and a positive work environment.
Key Responsibilities
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Oversee and manage the recruitment selection and onboarding process
- Provide guidance and support to management on HR policies and procedures
- Manage employee relations including conflict resolution disciplinary actions and performance management
- Oversee the development and implementation of operational policies and procedures
- Optimize operational processes to enhance efficiency and productivity
- Manage vendor relationships and procurement processes
- Ensure compliance with legal and regulatory requirements related to HR and operations
- Conduct regular assessments to identify areas for improvement and implement solutions
- Collaborate with department heads to optimize crossfunctional processes
- Lead and mentor the HR and operations team
- Develop and oversee employee training and development programs
- Prepare and manage budgets for the HR and operations department
- Monitor key performance indicators and present regular reports to senior management
- Drive initiatives to enhance employee engagement and retention
Required Qualifications
- Bachelors degree in Human Resources Business Administration or related field
- Proven experience in HR management and operations leadership
- Solid understanding of HR best practices and employment laws
- Demonstrated experience in organizational development and change management
- Strong leadership interpersonal and decisionmaking skills
- Excellent communication and negotiation abilities
- Ability to analyze complex situations and provide innovative solutions
- Proficiency in HRIS and other HR and operational systems
- Ability to handle confidential information with integrity and discretion
- Proven track record of effectively managing a diverse workforce
- Certification in HR management or operations is a plus
- Experience in budget management and financial acumen
- Strong project management and problemsolving skills
- Ability to thrive in a fastpaced and dynamic environment
- Proficiency in MS Office suite and other relevant software
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