Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailHello,
Greetings for the day !!!
We are hiring "Customer Operations Executive" for one of the UK based online marketplace which offers a refreshing new way to search for and order fresh, authentic, and healthy home-cooked food.!!!
Position: Customer Operations Executive
Below are details of the role:
The customer operations person will work alongside both internal and external suppliers to ensure smooth and efficient UK operations
Respond to customer queries in a timely manner over chat/email/phone
Proactively call customers to resolve any issues with their deliveries
Proactively call chefs to resolve any issues with their pick-ups
Manage stock levels, and ensure deliveries are dispatched on time through our 3rd party logistic supplier
Manage the working relationship with our suppliers
Monitor deliveries and hold our logistics provider accountable for any delayed/missed deliveries
Act as the operational contact between local operations, suppliers, and the last-mile delivery companies
Good communicator in spoken and written English
Able to work during UK business hours in a shifts
Experience and Qualifications:
Bachelor's degree preferred
2+ years of experience in operations support roles.
Strong computer skills required
Shift Timings:
If you're looking for a new challenge and want to make an impact, working with one of the fastest-growing food tech start-ups, apply now!
Skills : Operations Processes,Logistics Management,excellent communication,UK operations
Full Time