Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
Update client personal details and AIMS notes
Maintain required business retention rate
Handle all complaints and enquiries
Escalate complaints to Office Manager and Complaints Handling Officer
Requirements:
Matric
Technical/Legal Certification
Recognised Qualification as per the FSB
Experience
2 Years Experience in the Insurance Industry;
1 Year Client Services
1 years experience in data capturing
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