Assignment Consultants / Co-ordinators

Position Assignment Consultants / Co-ordinators (Mumbai & Bangalore)

Desired Profile

Any graduate with 3-4years experience in customer service roles, Must possess excellent English communication skills. Must have good excel and word operating skills Client communication

Client communication

Reply to clients queries via email /phone in a timely and orderly fashion.

Ensure compliance & regulations of policies with all RMC/ Clients companies

Coordinating with various departments & external vendors.

Prepare itineraries with vendors.

Make appointments with various schools, hospitals, clubs, etc for the clients.

Monitor, track and report the entire program until closure.

Timely follow-up with the clients/vendors on emails/calls

Prepare daily and weekly reports.

Maintain internal MIS and Trackers

MIS & Documentation

Follow up and ensure updation of property database

Collation of weekly reports

Follow up for case closures and maintaining the weekly /monthly MIS for the same.

Preparation of client related reports

Maintain the database of appreciation and escalations

Document weekly reviews

Inter-Department Co-ordination

Interact with Finance and seek updates on the invoices for closed cases

Interact with relevant aligned services (P & M, Car rental. Immigration or Temp accommodation) as per requirement

About client- & industry

relocations business since 1994 and has constantly endeavored to provide top-notch end-to-end relocation solutions to expatriates moving across the world.

SALARY- 45K TO 1LAKH PM

Skills :