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Customer Service Representative
drjobs Customer Service Representative العربية

Customer Service Representative

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1 Vacancy
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Jobs by Experience drjobs

0 - 0 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 123 - 123

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Answering incoming calls and respond to client email and messages in a professional way.
  • Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament or mood.
  • Provide product and service information to the clients and explain to them about the latest offers and programs.
  • Register all the client information in the system, confirm and book appointments.
  • Closely work with the dietitian team and the reception team in order to ensure smooth workflow of the business.
  • Flexible to work with any shift as when required for the business.
  • Closely work with the kitchen team, in order to meet the client requirements.
  • Ensure to meet daily shift call quotas and targets set by the company.
  • Identify and escalate issues to the line manager.
  • Document all call information according to standard operating procedures.
  • Confirm client appointments

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

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