VP Customer Experience Jobs in Japan

What youll do (responsibilities)You will play a key part in advancing our customer service localisation to the Japanese market through several operational improvements. Here are some examples:Youll work closely with the content operations team and use your UX writing skills and user e More...

The Opportunity:We at Flywire are seeking a Payment Experience Associate I. Payment Experience roles at Flywire are not your typical support roles. As the first point of contact at Flywire you will be equipped with broad knowledge of Flywires core business capabilities which alon More...

ABOUT DESCARTES UNDERWRITINGDescartes was born out of the conviction that the everincreasing complexity of risks faced by corporations governments and vulnerable communities calls for a renewed approach in insurance. Our team brings together industry veterans from the most renowned in More...

Crimson Global Academy (CGA) is a worldclass online school delivering live realtime learning to ambitious students around the world. With over 1000 students joining us from 65 countries our vision is to unlock our students limitless potential together for extraordinary futures.We are More...

Elevate the Employee Experience ModelEnsure employees fundamental needs are met by effectively answering queries maintaining accurate data and connecting associates with the right tools.Stay connected with other Employee Experience team members to ensure a consistent approach and avoi More...

The Customer Success Executive is accountable for the strategic leadership and execution of postsales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNows longterm value by accelerating customers journey to success ensuring predictabl More...

Position Overview: The Customer Success Manager (CSM) plays a vital role in managing and enhancing the operational relationship with our client s key customers. This position requires a combination of technical expertise customer management skills and project management abilities to More...

Insurance Broker Customer Experience (remote) Job Summary We provide support for nonlife insurance services and the candidate will play a key role in establishing the insurance agency business in Japan and ensuring regulatory compliance. This position is critical to our success in th More...

We are seeking a highly motivated cloud & datasavvy presales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for hi More...

What you get to do in this role:You will Identify areas of risk and takes steps to prevent customer or revenue churnYou will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plansAs a Customer Success Executive you will More...

Were looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo. This role is a unique opportunity to have an impact on Wises mission in helping our customers have a great experience when using Wise.Your missio More...

We are seeking a highly motivated cloud & datasavvy presales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for hi More...

Objectives of the PositionLead and manage OTC through order/delivery management at admixture and civil business of Customer ServicePropose and implement solutions to business operations and customer service group proactively by reviewing related business operations and increase contin More...

What you get to do in this role:The role of the Success Advocate is to act as an advocate for our customers.You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through pre More...

Who we are and what we do:At Viedoc we design engaging software that modernizes clinical research so that necessary treatments can reach the people who need them faster.We accomplish this by combining technology and a creative design to streamline automate and simplify conventional pr More...

Your CareerAs a Cortex Customer Success Architect youll be responsible for making sure that our customers are meeting their objectives. You will play a key role in our companys success working together with customers partners and your awesome colleagues.Your ImpactTime to value Anal More...

Compensation:Starting from 7100K JPY Annual Salary RSUsYour mission:Develop and build a strong team of efficient CS Agents who provide worldclass support to our customersEnsure that expectations are clearly set and that members of the Customer Support team are highly engaged & mo More...

We are looking for a dynamic Program Manager for our OES customers to lead our projects ensure customer satisfaction and build strong customer relationships while meeting profitability targets. If you thrive in a fastpaced environment and have a knack for driving crossfunctional teams More...

XCCE Business UnitGlobal JOEM.( : Central Gateways Zone ECUs HPC Keyless System Powernet solution)EBITEBITQuality Gate Check GPDSteering Community You will be responsible for project management towards JOEM  for products within XCCE Business Unit collaborating with global te More...

What you get to do in this role:The role of the Senior Success Advocate is to act as an advocate for our customers.You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased thro More...