Customer Support Jobs in Tokyo

Insurance Broker Customer Experience (remote) Job Summary We provide support for nonlife insurance services and the candidate will play a key role in establishing the insurance agency business in Japan and ensuring regulatory compliance. This position is critical to our success in th More...

Were looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo. This role is a unique opportunity to have an impact on Wises mission in helping our customers have a great experience when using Wise.Your missio More...

Compensation:Starting from 7100K JPY Annual Salary RSUsYour mission:Develop and build a strong team of efficient CS Agents who provide worldclass support to our customersEnsure that expectations are clearly set and that members of the Customer Support team are highly engaged & mo More...

Were looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1year Fixed Term Contract (FTC). This role is a unique opportunity to have an impact on Wises mission in helping our customers have a great e More...

Were looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1year Full Time Contract (FTC). This role is a unique opportunity to have an impact on Wises mission in helping our customers have a great ex More...

The Opportunity:We at Flywire are seeking a Payment Experience Associate I. Payment Experience roles at Flywire are not your typical support roles. As the first point of contact at Flywire you will be equipped with broad knowledge of Flywires core business capabilities which alon More...

What you get to do in this role: In this role the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candid More...

This is a remote position. Work Schedule: MondayFriday 2:00PM12:00AM Israel time with 1 hour unpaid break Job Description: Respond promptly and accurately to customer queries and issues through nonvoice channels such as email and chat. Utilize effective communication skil More...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Man More...

What you get to do in this role: The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering the customer and their positive experien More...

What you get to do in this role: The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering the customer and their positive experien More...

Position Overview: The Customer Success Manager (CSM) plays a vital role in managing and enhancing the operational relationship with our client s key customers. This position requires a combination of technical expertise customer management skills and project management abilities to More...

Your CareerYou will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. Youre a critical thinker in understanding the methods techniques and evaluation criteria for ob More...

Company DescriptionWhen you join Turnitin youll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years Turnitin has partnered with educational institutions to promote honesty consistency and fairness across all subject areas and asse More...

Your CareerYou will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. You are a critical thinker in understanding the methods techniques and evaluation criteria for More...

We are looking for a Customer Success Coordinator to join our team! In this position we are looking for a team member that can support both customers throughout the Asia Pacific and Japan Regions. Fluency in English and Japanese is required with proficiency in Korean considered an adv More...

Requirements3 years experience architecture deploying and operating enterprise endpoint computing or endpoint security solutionFluent verbal and written communication skills of Japanese and English including the ability to confidently present in the customer event or sessionPreferred More...

Leading Japanese multinational automotive manufacturer Responsibilities: Translation work from Japanese to English/ English to Japanese for the documentations and emails in Automotive engineering domain On time translation (from Japanese to English and English to Japanese) in the pro More...

Your CareerYou will work firsthand with our valued customers to address their complex postsales concerns where analysis of situations or data requires an indepth evaluation of many factors. You are a critical thinker in understanding the methods techniques and evaluation criteria for More...

Roles and Responsibilities:Key responsibility would be Operations services for Zoom platformResponsible for all operations activities e.g. Incident management change management service requestUnderstanding of the Digital Industry with a focus on Digital Workplace domain including Voic More...