Virtual Technical Support Specialist Jobs in Egypt

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc More...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, More...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Job Description:Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues including account setup and network configurationAsk employees targeted questions to understand the root of the problem quicklyTrack computer system issues through More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Generate repair quality reports based upon data analysis Monitor outgoing quality control at third party repair facilities Manage quality escalation issues Drive on-going product improvements with development engineering & product quality Implement plans for new product laun More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ More...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e More...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e More...

What youll do:Actively engage with customers to understand their business objectives and how Microsoft 365 can support their goals.Educate customers on Microsoft 365 products and services guiding them on best practices for improving productivity and collaboration.Assist customers in e More...

Job Title: Technical Support and Development SpecialistLocation: Remote (Global)Salary Range: $2000$2500 USD/monthWork Schedule: Monday to Friday 2:00 PM to 11:00 PM EST (Projectbased flexibility as needed) About Sagan:Sagan is an exclusive membership community for top executives foun More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...

Job Title: Technical Support and Development SpecialistLocation: Remote (Global)Salary Range: $2000$2500 USD/monthWork Schedule: Monday to Friday 2:00 PM to 11:00 PM EST (Projectbased flexibility as needed) About Sagan:Sagan is an exclusive membership community for top executives foun More...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudiowned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique More...