Telephone Operating Jobs in Cairo
Telephone Operating Jobs in Cairo
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Telephone OperatorJob Description Main Duties: Operates Telephone Exchange Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. Receives and places long distance and overseas calls; computes and records charges, informs gu More...
Answer, record, record and process all guest calls, requests, questions or concerns. Manage the telephone exchange station. Process guest requests for wake-up calls, caller ID, do not disturb, call forwarding, teleconferencing, TDD calls, and unrecorded guest calls. Inform guests of a More...
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...
Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag More...
Consistently offer professional, friendly and engaging service Service focused personality is essential Answer telephone and email inquiries in a timely manner Assist guests regarding hotel facilities in an informative and helpful way Process all external and internal calls eith More...
It Help Desk
Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems to ensure efficient & smooth utilization of technology serving the business need Provide technical assi More...
Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur More...
Contact Center Inbound Agent
1. Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs & concerns. 2. Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer sati More...
Customer Service English Account Specialist
Interact with customers over the phone to understand their banking needs Provide excellent customer service to achieve customer loyalty Resolve problems over the telephone on the spot Convert sales opportunities in order to meet financial targets Clarify and explain procedures a More...
OB TITLE: BUSINESS CENTER COORDINATOR DIVISION/ FUNCTION: Administrative Department REPORTING STRUCTURE: Reports to: Senior Business Center Coordinator (SBCC) POSITION OBJECTIVE: To take on office/administrative support activities and act as the first line of meeting the existing clie More...
Office Clerk
Record minutes of meetings and transcripts. Answer the telephone, distribute messages, and redirect calls to the appropriate department. Maintain company files and records to ensure they remain updated. Manage basic bookkeeping duties. Prepare and mail bills, contracts, and invoic More...
Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials. Compile and maintain records on client a More...
Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basi More...
Reading, writing and oral proficiency in the English language. Proficient in computer skills Excellent telephone manner and ability to communicate with clients and all levels of management. Ability to work effectively under pressure and handle several projects/deadlines. Working More...
Performing accurate research and analysis. Coordinating arrangements, meetings, and/or conferences as assigned. Taking dictation and writing correspondence. Compiling, proofreading, and revising drafts of documents and reports. Daily record keeping and filing of documents. Prep More...
Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque More...
Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque More...
Responsibilty: Assisting clients in receiving services by telephone and in person. Getting clients involved in beneficial activities. Assessing clients and gathering relevant information. Offering information and supporting clients and their families. Contacting and making refe More...
Answer emergency and nonemergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Respond to queries related to products and de More...
Prior experience with Salesforce CRM (desirable) Marketing or Software as a Service (SaaS) sales experience (desirable) Ability to work in a fast-paced, entrepreneurial, results-oriented culture where team members work together collaboratively Excellent oral and written communi More...
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