Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems to ensure efficient & smooth utilization of technology serving the business need
Provide technical assistance to computer system users answer questions or resolve computer problems for clients in person, via telephone or from remote location. To ensure system availability & business continuity for users
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software to ensure smooth onboarding process
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications to minimize downtime & business distribution
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