Quality Jobs in Cairo

Ensure quality team is meeting KPIs. Spearhead new content & learning and development material required for the team. Recommend knowledge base enhancements based on quality feedback. Coach and mentor CX Representatives based on quality feedback. Build and maintain one sourc More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Developing quality control processes. Designing product specifications. Ensuring products are designed with adherence to legal and safety standards. Supervising staff and monitoring production standards. Examining the quality of raw materials that are used in production. Monito More...

Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Collaborating with ope More...

Monitor end to end elements of the consumer journey, including calls & emails, etc. Assist in enhancing quality across the accounts and provide stable performance to customers. Assessing end-user interactions using a QA tool (scorecard, etc.). Recommending solutions & acti More...

Define the roadmap and CX for contact handling program strategy across MENA ASCS. Also define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health. - Develop insights and present well-reasoned, data-driven proposals More...

Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines Conduct team briefings on performance, Qualitative inputs, Process updates, top e More...

Knowledge and Experience of Travel Industry Exceptional listening and analytical skills Understanding on Quality tools Ability and willingness to work 24X7 (including night shifts) Excellent written and verbal communication skills Demonstrated ability to work well in a team envir More...

Roles and responsibilities Manage and supervise lab trail preparation, reporting results, and technical communications Ensure all manufacturing process complies with IMS ISO standards (9001, 14001 & 45001). Lead RCA and implement effective CAPAs through FPFs, NCRs, deviations More...

Responsible for overseeing all aspects of software and product testing within the company. This may include developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports Knowledge of automated test tools; selenium or alike Develop and impleme More...

1. Manage the Implementation of the delivery assurance Framework and Processes. 2. Track and report the conformance to plans and expectations of IT and Business oriented initiatives and engagements. 3. Work with Product and other IT Teams to deliver against plans, in addition to wor More...

Acquire and update knowledge on procedures related to relevant processes. Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks. Ensure that the process requirements are met, adhered to complete in accordance with established pr More...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro More...

You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. You are curious and purpose More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep More...

Creates and implements company quality standards. Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing policies and procedures. Trains and motivates employees to ensure that quality standards are met. Achieves quality assurance operational objectives by More...

Lead and develop the Quality management priorities for 3 country sites in alignment with head office Team management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processes Act as the regional leader in all matters related to Quality Manag More...

. Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets . Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines . Conduct team briefings on performance, Qualitative inputs, Process updates, t More...