Online Customer Service Jobs in Egypt

Speak our language!We are Lingoda. Our mission is to build bridges through lifechanging language learning.Lingoda is a fastgrowing online language school aspiring to provide a humancentric personalised and seamless learning experience unmatched by competitors.In our teacherled classes More...

Speak our language!We are Lingoda. Our mission is to build bridges through lifechanging language learning.Lingoda is a fastgrowing online language school aspiring to provide a humancentric personalised and seamless learning experience unmatched by competitors.In our teacherled classes More...

Speak our language!We are Lingoda. Our mission is to build bridges through lifechanging language learning.Lingoda is a fastgrowing online language school aspiring to provide a humancentric personalised and seamless learning experience unmatched by competitors.In our teacherled classes More...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu More...

Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisf More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon More...

The Service Coordinator is tasked to manage costs and revenue generation to keep the local office profitable and manage customer satisfaction regarding service quality and response time. To perform this job successfully, an individual must be able to perform each essential function sa More...

Roles and responsibilities 1. Customer Service and Interaction Greeting and assisting customers: Provide a warm and welcoming atmosphere to customers or guests as they enter the premises. Address customer inquiries: Respond to questions, direct customers to the appropriate depart More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...

Roles and responsibilities A Service Worker is a general term that can refer to employees who perform a variety of tasks aimed at assisting customers, maintaining operations, and ensuring that services are delivered efficiently and effectively in industries such as hospitality, retai More...

You will be working on our Delivery Hero MENA applications to implement new features and move the platform to the next level. You will work in Agile to define requirements for new features, build product roadmaps and plan increments of work. You will create a clear, concise, good More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica More...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and More...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak More...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim More...

Lead and manage a team of L2 and L3 cloud engineers providing guidance mentorship and performance management.Oversee the daytoday operations of the managed services team ensuring timely resolution of technical issues and adherence to SLAs.Collaborate with clients to understand their c More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va More...

Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client Own clients' governance process Strong & Intensive networking of relevant stakeholders with defined Clients and high Client enga More...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...