Customer Success Specialist Jobs in Cairo

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Utilize advanced analytics techniques to extract insights from customer data, analyze customer behavior, preferences, and trends to identify opportunities for enhancing customer experiences. Conduct recurrent and ad-hoc customer related analysis for the various stakeholders in the g More...

Responsible for “Lead to Order” process for enquiries pertinent to Spare Parts & Services Proactively identify and capture upselling opportunities. Investigate & identify the parts required and submit quotations. Check parts availability and ensure correct p More...

Serve as the main point of contact for assigned clients managing all communication and inquiries. Develop a deep understanding of each clients contract with the company scope of services business needs objectives and challenges. Proactively identify opportunities to exceed clie More...

Your responsibilities: Acceptance of the goods and inspection of the delivery on the basis of the accompanying doents. Unpacking, sorting and storing the goods in accordance with the requirements under economic aspects and observance of the warehouse regulations Picking and packing t More...

Organizing an archiving system. Labeling, sorting, and categorizing documents for ease of use. Retrieving documents upon request. Outlining a long-term storage strategy. Adhering to regulatory requirements. Working with colleagues to ensure consistency of documentation practice More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously More...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to More...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

Researching and identifying prospective suppliers. Liaising with internal project teams and maintaining strong supplier relations. Evaluating products and suppliers according to key business criteria. Preparing proposals, requesting quotes, and negotiating purchase terms and cond More...

Supervise assigned accounts to identify unresolved debts. Develop effective repayment plans. Follow-up with clients on overdue accounts. Oversee all monthly payments and refunds. Research and implement effective collection techniques. Perform all administrative duties related t More...

Assisting clients to make sound property-purchasing decisions. Finding clients in need of consultancy services through cold-calling, advertising, and business presentations. Analyzing market trends and demographics to identify the most sought-after and profitable areas. Consultin More...

Roles and responsibilities We are currently seeking an Inventory Specialist to join our team. As an Inventory Specialist, you will be responsible for managing and maintaining inventory levels to meet customer demands. You will oversee the organization and tracking of inventory, perfo More...

Roles and responsibilities Canonical is looking for B2B event specialists who will be responsible for developing a long-term event strategy and executing various events across EMEA and Americas. This is a hands-on, multi-disciplinary and dynamic position, requiring close collaborati More...

Developing new channel marketing strategies and implementing marketing plans. Targeting specific channels to promote products and services, including pay-per-click advertising, social media platforms, emails, website contents, and SEO strategies. Analyzing market data, trends, con More...

This is a remote position.As a Digital Marketing Specialist youll be at the forefront of crafting and executing innovative marketing strategies that drive brand growth and customer engagement. Your role will involve developing comprehensive marketing plans optimizing user journeys More...

Support candidates throughout all stages of the application and hiring process and ensure a signature candidate experience Build and manage relationships with internal stakeholders and business leaders to understand hiring forecasts and recruiting priorities and to fill hiring need More...

We are seeking a highly skilled and motivated Training Specialist to join our team. The Training Specialist will be responsible for assessing organizational learning needs developing inhousetraining programs and collaborating with trainers to deliver specialized training solutions. Th More...

Coordinating the sales team and assisting with recruiting and training new hires. Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. Analyzing sales team performance and scheduling training/refresher sessions accordingly. Conductin More...