Customer Service Agents Jobs in Egypt

Job Title: German Customer Support Representative Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses improve their customer service operations. With a global presence and a team of highly skilled professionals More...

Roles and responsibilities Team Management and Leadership: Supervising Staff: Lead and manage a team of furniture sales associates, helping them with product knowledge, sales techniques, and customer service skills. Provide guidance and motivation to ensure high performance. Trai More...

Roles and responsibilities 1. Team Management and Leadership: Supervising Staff: Lead and manage a team of furniture sales associates, helping them with product knowledge, sales techniques, and customer service skills. Provide guidance and motivation to ensure high performance. T More...

Roles and responsibilities Customer Interaction Customer Support: Provide assistance to customers through various channels (phone, email, chat, social media) to address inquiries and concerns. Active Listening: Engage with customers by listening carefully to their needs and provi More...

● Suggest and modify suitable travel options that best suit the client’s needs. ● Engage in direct communication with the client through email, chat, and/or phone calls. ● Support our B2B customers in their business travels. ● Liaise with suppliers and partners to resolve boo More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsible for the smooth onboarding of the client, on boarding ‘is making sure customer went live successfully with Foodics’ Responsible for the product know-how and training needs of the client upon the assignment from the professional services. Responsible for educat More...

Job Title: German Customer Support Representative Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses improve their customer service operations. With a global presence and a team of highly skilled professionals More...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Roles and responsibilities Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and More...

Youll need to be team oriented and flexible with a really good approach to electronic repair and troubleshooting. Youll be crosstrained on our products and youll be expected to follow complex schematics in isolating issues and in assembly.Youll be resolving issues troubleshooting inst More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va More...

Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures Reduce wait time & serve time by efficient processing of all transactions Manage customer expectations for each transaction and ensure adherence to basic More...

Shift Site Service Engineer is responsible for conducting preventive and corrective maintenance. Minimizing downtime, set-up time through timely interventions for troubleshooting and repairing. Improving the automation system efficiency and effectiveness by supporting the implemen More...

Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...

Greeting guests of the establishment. Assisting with unloading guests' luggage. Parking cars safely. Retrieving cars for guests in a timely manner. Ensuring that parked cars are locked and that keys are stored safely or returned to the owner.

To handle and resolve all unstructured and complex customer complaints in an effective and timely manner for Retail Banking. .To maintain courteous, proactive and resolution oriented relationship with all interacting units / departments of the bank in order to ensure complete r More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...

Evaluating cost structures and revenue streams. Researching and analyzing business trends and preparing financial forecasts. Preparing budget reports and financial statements in accordance with professional and regulatory standards. Performing risk modeling and quantifying result More...