Customer Care Lead Jobs in Cairo

. Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications . Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportu More...

Manage and supervise production staff in compliance with company standards of conduct and local HR compliance regulations including Payroll and Hours Management, Coaching & Development, Process and Policy Adherence Ensure proficient training, professional development, and employe More...

ORME, gr ce ses logiciels d analyse, est l un des leaders et expert depuis plus de 25 ans du suivi de mouvement et de l analyse de donn es associ e. ORME est un diteur de logiciels scientifique [sp cialis en Traitement du Signal et de l Image] bas Toulouse (Lab More...

Identify and assess areas of significant business risk. Implement best audit and business practices in line with applicable internal audit statements. Manage resources and audit assignments. Identify and reduce all business and financial risks through effective implementation and More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

mail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Custo More...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

Diverse positions in one of the customer care areas: administration of grid connection claims management administration of electricity meter change or social media managementDelivering topnotch customer service so we can together drive a successful energy transitionFully remote job wi More...

The successful candidate will provide manuscript submissions and review coordination across the publisher s portfolio of scholarly journals and coordinate editorial development, review workflow and author support throughout the editorial process from manuscript submission to accepta More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...

Managing client accounts. Acting as the point of contact for clients. Identifying potential new clients. Identifying and implementing best practices. Organizing meetings with clients about their needs. Monitoring and reporting on sales performance. Handling budgets and client in More...