CS Jobs in Nasr City

PXT HRBP CS , MENA CS PXT Basic Qualifications Bachelor’s degree or higher, in Human Resources or related field 4+ years of relevant HR experience. Hands-on approach. Excellent verbal and written communication skills. Preferred Qualifications Post graduate degr More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

NOK Human Capital is hiring Customer Service Agents Calls Chat & Email (Spanish) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner via Calls Emails & chats 2) Queuebased typing work will accoun More...

NOK Human Capital is hiring Customer Service Agents Web Chat & Email (German) for IntouchCX a global BPO leader in customer support industry.Job Description:1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for appro More...

Responsibilities: Scope, define a design solution offerings; involving to the integration process if needed Analyze customer technology, define business requirements and participate in risk analysis Work with core team on list of potential activities and solutions Develop technic More...

NOK Human Capital is hiring Customer Service Agents Web Chat & Email (Dutch) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner via Calls Emails & chats 2) Queuebased typing work will account f More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

1) Respond to customer-submitted inquiries in a timely manner vie Emails & chats 2) Queue-based, typing work will account for approximately 90% of the role. 3) Training, 1:1s/ team meetings, reviewing guides/resources will account for about 10% of the time. 4) Troubles More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Manage and supervise production staff in compliance with company standards of conduct and local HR compliance regulations including Payroll and Hours Management, Coaching & Development, Process and Policy Adherence Ensure proficient training, professional development, and employe More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Support cybersecurity services business growth : Capex to Opex approach : Detect CS services opportunities in the Regional Project portfolio, build the CS services tender leveraging the CS offer portfolio, lead generation, and support the execution by Services Operations Tender an More...

Responsibilities Troubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etc Responsible for the end to end CS core services dashboards for accessibility, retain ability and performance KPIs Troubleshoot A, MAP, BIIC, and SIP protocol More...

To lead the technical assessment and design of mobile network Voice Core CS and IMS solutions in a consistent way with the department Product Catalogue, strategy and architecture. Capturing customer/business requirements and analysing those requirements from a technical feasibili More...

Previous experience as area owner, handling daily activities like KPIs monitoring and worst cells troubleshooting 2. Parameters trials proposal and assessment and new SW features evaluation 3. Various audits including parameters, neighbours, license and HW configurations and More...

Previous experience as area owner, handling daily activities like KPIs monitoring and worst cells troubleshooting Parameters trials proposal and assessment and new SW features evaluation Various audits including parameters, neighbors, license and HW configurations and mapping Uti More...

Responsibilities: Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls. Conduct property tours and More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Responsibilities: Supervises Import/Export related activities and requirement for smooth execution of order replenishment process (customs clearance, road, air & sea international transportation booking, etc.) be it outsourced or in-house. Communicate and collaborate regularly More...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo More...