Complaint Officer Jobs in Cairo

Develop working relationships with relevant Ministry and Government contacts to ensure monitoring and evaluation frameworks align with national frameworks and education sector plans, indicators and priorities Input into the INS programme’s Theory of Change and proposed research More...

Permanent Position: Chief Commercial Officer Company Overview: We are a leading FMCG (Fast Moving Consumer Goods) company in the Egyptian market known for our highquality products and strong brand presence. Our company has a rich history of success and growth and we are now looking f More...

Providing a personalized, friendly and efficient service Provide exceptional, efficient counter and sales service for all customer segments, wealth and personal banking (WPB), Premier and Corporate Pro-actively encouraging new and existing customers to register for, and use, alter More...

Lead the rollout new corporate tools and processes related to CP management across the region, including ‘Partner Connect’ the WFP’s corporate guidance from 2018 covering, inter alia, call for proposals; selection process; partner induction and partner evaluations. More...

Undertake product sales using EDRAS based sales process to discover and manage customer needs Ensure delivery of a consistently excellent customer experience Implement Group mandates on risk management and regulatory compliance Identify and fix appointments for meeting potential cu More...

Supporting the resource managers in daily operations and tasks Assigning our client support staff to the requests for our clients, made amendments, book annual leaves and trainings for our staff Helping the resource managers by creating reports on a daily or weekly base First exp More...

Developing, maintaining and enhancing internal and external relationships using formal and informal channels to liaise with appropriate departments, authorities, bodies or contact persons to resolve issues concerning the permitting needs. . Support management in maintaining and arch More...

Researching various regions prone to natural disasters and coming up with specific preparedness plans. Ensuring all preparedness plans adhere to federal, state, and local regulations. Assisting with the training of the public, public agencies, and private organizations in all disa More...

Design and implement a robust support mechanism for existing and future INS centres in-line with Vodafone Foundation Group expectations Answer support requests in a timely and reliable manner in-line with a pre-defined procedure Report on hardware replacement stock in country to Vod More...

Maintain management information systems that identify the location of hazardous sites, chemical inventories, and complaint investigations. Develop and recommend solutions to eliminate pollution and environmental hazards. Design and implement effective employee training programs. More...

Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund, modification, incomplete and canceled orders, agent’s demeanor (LOB centers), escalation, vouchers, offers, and technical issues. Handle complaint cases related to vendors such a More...

Presenting and demonstrating Anahita’ S services to customers. Build scope of work/low level technical scope based on the business requirements. Deliver regional technical implementations and solution design within Alnafitha's services on customer’s sites and remotel More...

Conduct daily checks and swipes across social channels to monitor the online conversation around the brand Customise responses to accommodate to each complaint, user and social channel Collaborate with the wider content team consisting of the content team and the client’s int More...

Supervise team members’ activities Match the daily reports from banks with the payment system transaction reports to ensure that all transactions have been posted properly Revise Daily POS batches before transfer to our merchants Validate that all received chargeback cases, More...

Conduct daily checks and swipes across social channels to monitor the online conversation around the brand Customise responses to accommodate to each complaint, user and social channel Collaborate with the wider content team consisting of the content team and the client’s int More...

Directing the patient to do preventive examinations and giving medical and psychological advice to enhance the individual's health Listening to the complaint and diagnosing the disease through knowledge of the patient's and his family's history and tracking the causes of s More...

§ Follow up customers list § Adding new clients and open new markets. § Make the marketing for el sewedy sedco and el sewedy electric scope of products. § Contact customers to follow up their orders &projects § Contact planning department to find out the r More...

1. Onboard new distribution channels and design operating model ensures optimum performance for all channels and customer touch points and reflects positively on Customers complains reports. 2. Manage end to end contracts life cycle ensuring full delivery to partner bank within th More...

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln More...

Acting as a business partner by applying combined business and legal judgment to proposed deals, relationships and other issues requiring legal or compliance attention. Drafting, reviewing and supporting negotiation of business agreements and transactions such as (but not limited t More...