Communications Center Supervisor Jobs in Egypt

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag More...

Maintain all OD related documentation Manage the individual employee performance management process, ensure conformance, report process errors, and give the required guidance to maintain process stability Conduct ongoing proper orientation and awareness to guide line managers how More...

Conducting interviews, recruiting, and vetting new staff. Arranging training sessions with all new hires and refresher workshops for existing employees. Assisting managers with staff requirements. Identifying and addressing employee requirements regarding performance issues, trai More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Managing, training, and providing overall guidance to the sales team of an assigned territory. Setting reasonable sales targets to be achieved by the sales team. Monitoring the performance of the sales team and motivating members to meet or exceed sales targets. Collecting customer More...

Overseeing the day-to-day operations of the Trading Business operations team: This includes ensuring that the operations are running smoothly and efficiently, as well as providing guidance and support to the operations team. Developing and implementing new processes and procedures: T More...

Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures Reduce wait time & serve time by efficient processing of all transactions Manage customer expectations for each transaction and ensure adherence to basic More...

Developand deliver sales presentations and training materials Recruit, hire, onboard, and train a high-performing team of indirect sales representatives Tracking & Mentoring sales, attendance, attitude, cash liquidity for the staff members. Evaluating the staff according to t More...

Assist in the design and implementation of Linux and Windows-based systems. Support the management and optimization of SQL databases, including PostgreSQL. Gain exposure to containerization technologies like Docker for deployment Contribute to the development and maintenance of C More...

Supervise network and security administrators  Adhere KPI’s and SLA’s  Administration and Support of the company’s internal network and security infrastructure.  Maintaining and administrating the company’s passive/Power infrastructure  Administer Avaya Ca More...

Develop an annual social media strategy and content plan. Develop social media content for Regional and Country Office accounts. Lead on coordination with field staff for content gathering and manage the field staff WhatsApp group. Develop visuals and videos for social media and ev More...

Reporting to the site manager or other senior project managers as required. Ensuring that requirements, as specified by the client and senior management, are met. Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses. Supervising on-site constr More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions Future Group a leader in translation and localisation services since 1994 invites you to become a part of our dynamic team. With More...

Join Our Team as a Chief Accountant with Call Center Expertise!Are you a detailoriented accounting professional with experience in the call center industry We are seeking a dynamic Chief Accountant to lead our finance team. This is your opportunity to make a significant impact in a fa More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Must Have GDS experience Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Cust More...

- You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards, - You’ll lead cross-functional teams, tasked with solving operational problems, - You’ll uphold Amazon’s high standards of process quality, - You&rsquo More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Nesting Call Center Team Leader to oversee our call cen More...