IT Help Desk Jobs in Manama

Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate automation scripts/plans for an application testing strategy/approach. Ensures project standards and procedures exist, are fully clearly documented and fol More...

Be accountable for designing and implement global infrastructure & cloud services team for SPS Global. Serve as figure head, taking responsibility of the entire global infrastructure team and ensure optimal work practices, role placement and effective team collaboration. Lead i More...

Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the cu More...

Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department More...

Provide direct Tier II customer support and resolution for various hardware and software issues. Perform routine Microsoft Active Directory and Microsoft Exchange Server system administrative functions to include account creations and modifications, Access Control List (ACL) modifi More...

Provide first line response and corrective actions to server anomalies Assist with the deployment of applicable Windows Server and Windows Desktop software utilizing Microsoft System Center Configuration Manager. Monitor and maintain security and integrity standards and controls. More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Maintain a full up-to-date inventory for all hardware including Modem, Hubs, Monitors, etc. including the telecommunications related computer equipment’s. Detailing Purchase date, Price, Serial Number, Model Number, expected replacement date and maintenance where applicable. M More...

Install and configure software and hardware Manage network servers and technology tools Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firew More...

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and More...

Install, program and commission devices, equipment and software Diagnose and troubleshoot hardware and software issues Validate hardware and project installations Engineer hardware/software designs per plans and specifications Review and interpret specifications, drawings and es More...

Setting targets, creating performance plans and maintaining standards for sale representatives Planning the sales strategy and Optimization of sales Searching for clients who might benefit from the company’s products Documentation and control of target achievement Negotiat More...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res More...

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and More...

Configure internal systems Diagnose and troubleshoot technical issues Supervise the Operations team Upgrade the network infrastructure Install servers, devices and firewalls Train new system users and set up their accounts Monitor the performance of servers, software and hardw More...

Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication t More...