Rotana Hotel Group

Manage all administrative functions of the Materials Department, inclusive of staffing, training and fulfillment of other related duties Maintain logical storeroom inventory levels operationally needed Oversee overall hygiene, fire and safety, proper storing arrangement, cleanline المزيد...

Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets. Dusting and polishing furniture. Emptying trash containers and ashtrays. المزيد...

Establish and/or implement operating procedures and standards Plan and coordinate the activities of housekeeping supervisors and their crew Coordinate inspection or inspect assigned areas to ensure standards are met Apply human resource management skills, such as hiring, training المزيد...

Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an up to date knowledge of the hotel and local services Mai المزيد...

Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned o المزيد...

Plan, forecast and execute food and beverage orders Process customer complaints patiently Plan alternative recipes for customers with special dietary needs Check food and beverage supplies and place orders when needed Track and order shipments Communicate and build strong relat المزيد...

Accurately measuring meal ingredients for the Chef de Partie. Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits. Preparing basic salads and sauces as directed by the Chef de Partie. Receiving de المزيد...

Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver app المزيد...

Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations rates confirmations hotel facilities etc Show complete product knowledge understand rate structure and apply rate management br Maintain established المزيد...

Achievement of budgeted food sales, beverage sales, labour costs and profitability. Completion of Customer Follow-up calls on a timely basis. Timely analysis of Food & Beverage Prices in relation to competition. Participation and input towards F&B Marketing activities. E المزيد...

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and المزيد...

Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. Coordinate with front desk and ensure response to all special guest requests and make all reservations appropria المزيد...

Research potential vendors and negotiate prices. Work with management to identify supply needs. Recommend solutions to existing processes to reduce waste and increase quantity. Record and assess all materials quality, movement, and expenditure. Manage the distribution of supplie المزيد...

Guide and direct all facets of Human Resources including recruitment, coaching, compensation & benefits, health & safety, performance management & succession planning Ensure recruitment of high caliber employees to help achieve the business targets, within budgeted staf المزيد...

Lead and motivate staff to improve customer service with clients. Design and implement strategic plans to reach sales targets. Cultivate lasting relationships with customers to grow customer loyalty. Develop and promote weekly, monthly and quarterly sales objectives. Draft detai المزيد...

Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Acquire in depth knowledge of the food & beve المزيد...

Developing, executing, and governing marketing communications concepts and programs for engaging various stakeholders as per the business strategy and working closely with business representatives, marketing, and sales for ensuring content alignment and feasibility of the concepts a المزيد...

Reconcile house fund on a daily basis and keep the safe neat and tidy Open every morning the Front Office safe depository in the presence of a designated Finance employee and Front Office Manager Night Manager and collect the deposit envelopes which are checked against the deposit المزيد...

Coordinate with sales and reservation team for all room bookings and provide training to all customer service coordinators and assist to resolve all issues. Assist meeting planner to analyze all room requirements and collaborate with sales and marketing team to ensure compliance to المزيد...

The role involves to determine key success criteria for achieving business plan and goals and will include key responsibilities such as Create and establish the property on defined target markets business management and develop and fulfill the defined business plan at a hotel and c المزيد...