Rotana Hotel Group

Safe keep, record and collect all keys and papers held within the Housekeeping Office Ensure the sorting of all daily activity reports in the Housekeeping Office Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards Record all incomin المزيد...

Verify credit application forms of new customers to establish credit worthiness of the company Establish credit limits and send letters to the customer either accepting or rejecting the customer’s application Prepare a list of authorized credit accounts and distribute to Fro المزيد...

Serve as primary contact for all servicing of computer PC hardware Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts Maintain a sufficient inventory of computer related supplies Maintain a log of all computer hardware an المزيد...

Ensure that the Guest Service Desk is manned operationally prepared and stocked at all times in order to be available for guests as a point of contact Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of المزيد...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i المزيد...

Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to establi المزيد...

Prepare the costing for recipes and menus prepared by the Executive Chef and suggest the selling price Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly Prepare daily flash report of food costs and verify daily outlet المزيد...

Support the Chef de Partie or Sous Chef in the daily operation and work Work according to the menu specifications by the Chef de Partie Keep work area at all times in hygienic conditions according to the rules set by the hotel Control food stock and food cost in his section Prep المزيد...

Responsible for selling off-site events and locations Handle all meetings and catering enquiries according to standard procedures Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, rooms division المزيد...

Check daily with the coordination of the Head Storekeeper all system authorized storeroom requisitions for timely preparation and issuance of items Prepare all items requested as per the authorized system storeroom requisition for timely pick up by the concerned department Ensure المزيد...

Coordinate daily tasks with the Sous Chef or Executive Chef Follow the instructions and recommendations from the immediate superiors to complete the daily tasks Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products r المزيد...

Guide and direct all facets of Human Resources including recruitment, coaching, compensation & benefits, health & safety, performance management & succession planning Ensure recruitment of high caliber employees to help achieve the business targets, within budgeted staf المزيد...

Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisti المزيد...

Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval Review rage variance report in order المزيد...

Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel – freezer, fridges, ice makers, fan coil units, chiller, etc. Maintain preventively all air-conditioning and refrigeration systems within the hotel Check on p المزيد...

Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom. Keeping an updated inventory of laundry detergents and sewing kits. المزيد...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all المزيد...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all المزيد...

Acquire in depth knowledge of the food amp beverage menu of the assigned outlet in order to assist and provide advice to guests Practice good customer relations and attend to customer complaints and queries satisfactorily Ensure the Outlet is set-up for service and supervise for a المزيد...

Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, performing any combination of the following duties Keep fire exits and stair ways clear of any obstruction Check and report any maintenance work required المزيد...