Rotana Hotel Group

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all المزيد...

Carry out all preparation works and decorate all ceilings and walls within the property Prepare and decorate all woodwork e.g. doors, architrave’s, window and skirting boards Strip and prepare all walls to take new wall paper as and when instructed to do so Repair and maint المزيد...

Safe keep, record and collect all keys and papers held within the Housekeeping Office Ensure the sorting of all daily activity reports in the Housekeeping Office Answer phone calls promptly, following proper telephone etiquettes as trained and per the standards Record all incomin المزيد...

Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per hotel standards Supervise and monitor the performance of the laundry employees in order to maintain established standards and provide efficient service to the guests Responsible for proper handl المزيد...

Prepare the costing for recipes and menus prepared by the Executive Chef and suggest the selling price Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly Prepare daily flash report of food costs and verify daily outlet المزيد...

Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Acquire in depth knowledge of the food & beve المزيد...

You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Mul المزيد...

You should be holding preferably a degree in sales & marketing and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.Knowledge & CompetenciesThe ideal candidate will be a young, vibrant and المزيد...

Answer the phone within 3 rings utilising company approved standard of greeting, followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry about the facilities of the Hotel; handle other reservation inquiries via fax, email and other c المزيد...

Give full cooperation to any customer requiring assistance with a prompt, caring and helpful attitude and anticipate clients needs Be thorough with the application of room reservations and group reservations procedure Know the required operation procedures of Opera and maintain an المزيد...

Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an up to date knowledge of the hotel and local services Mai المزيد...

Prepare schedules for all employees according to the forecast and within the limits of the manning guide to ensure adequate manpower at all times and under the guidance of the Outlet Manager Ensure proper maintenance and cleanliness of all areas within the assigned outlet Be invol المزيد...

Support the Chef de Partie or Sous Chef in the daily operation and work Work according to the menu specifications by the Chef de Partie Keep work area at all times in hygienic conditions according to the rules set by the hotel Control food stock and food cost in his section Prep المزيد...

Process all types of visas including employment visas residence visas for employees as well as Entertainers if required Process and renew permits and licenses including Hotel Trade License Chamber of Commerce Certificates of Registration Civil Defense Certificate etc Process and r المزيد...

Responsible for selling off-site events and locations Handle all meetings and catering enquiries according to standard procedures Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, rooms division المزيد...

Making drinks and having an extensive knowledge of drink recipes is vital to this role. Head bartenders assist in taking orders and serving customers, particularly during busy shifts, and restocking supplies as needed. Head bartenders oversee the running of the bar, making sure tha المزيد...

Provide the highest and most efficient level of hospitality service to the hotel guests. Works in the designated station as set by Executive Chef and/or Sous Chef. Able to organise the assigned work area and efficiently put away orders. Able to prepare and sells food within recom المزيد...

Work closely with the Government Relations Officer / Government Relations Coordinator in preparing and typing out the required forms for the processing of applications for all kind of visas, permits, registrations and renewals Monitor expiry dates of employee documents and ensure t المزيد...

Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer me المزيد...

Plan, forecast and execute food and beverage orders Process customer complaints patiently Plan alternative recipes for customers with special dietary needs Check food and beverage supplies and place orders when needed Track and order shipments Communicate and build strong relat المزيد...