وظيفة وكيل مكتب الاستقبال في الكويت

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Prioritize and delegate daily work responsibilities to front desk staff. Train and guide front desk staffs to provide quality customer services. Manage staffing schedul المزيد...

Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Prioritize and delegate daily work responsibilities to front desk staff. Train and guide front desk staffs to provide quality customer services. Manage staffing schedul المزيد...

Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them * Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them withi المزيد...

Collaborate with management to develop and implement an effective communications strategy based on our target audience. Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communic المزيد...

Welcome and escorts all guests to their rooms, providing room and hotel facilities orientation. Maintains a professional image of friendliness and professionalism at all times. Maintains regular contact with guests, toward building of good rapport. Obtains guest feedback on th المزيد...

Creating a unique and upscale dessert menu Conduct market study to identify new sales opportunities and provide the needed products. In charge of new product launches including planning and activation in the market. Ensure food standards and presentation are maintained and alwa المزيد...

Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users. Provides immed المزيد...

Make outbound phone calls business to business for validation purposes. Search specific data through public websites. Analyze the available information to determine the truthfulness of the business attributes. Use different company tools and Microsoft Excel to gather the required inf المزيد...

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Research and evaluate emerging technologies, hardware, and so المزيد...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que المزيد...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and out المزيد...

Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers’ desired trave المزيد...

Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. Capture sales for incoming calls related to room, spa, restaurant reservations and in-room dining requests. Accurately coordinate details of each res المزيد...

Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. Provide accurate information to guests in a courteous manner; fill all reasonable guests requests or requirements; anticipates guests needs. Take المزيد...

Prepare and submit complete reports of incidents that are considered security breaches, violations of administrative regulations, or special instructions as outlined in general and special orders. Answers emergency and non-emergency phones calls via landline, VoIP, Whatsapp or cell المزيد...

Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, pr المزيد...

Convert, quickly, inquiries into contracted business Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand st المزيد...

Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities. Requisition and maintain inventories of materials or supplies necessary to meet production demands. Confer with department supe المزيد...

Serves customers by helping them select products. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Greets and receives customers in a welcoming manner. Responds to customers’ questions. Directs customers by escorting them to المزيد...