IHG - INTERCONTINENTAL HOTELS GROUP

. Actively participate in all aspects of sales, focusing on all revenue streams working to specific revenue targets . Key account management of existing clients . Driving and exceeding individual room night / revenue goals . Develop and maintain new client relationships and oppor المزيد...

To co-ordinate all the hotel’s food and beverage business activities under the Group such as sales, customer services, promotions, etc ensuring that the budgets (i.e. the revenue and profit) and customer satisfaction are met, the latter via high quality and consistent food sta المزيد...

Evaluating and optimizing marketing and pricing strategies. Analyzing market trends and preparing forecasts. Generating new business leads. Increasing brand awareness and market share. Coordinating marketing strategies with the sales, financial, public relations, and production المزيد...

Preparing Strategy, Plan and Forecast for C&E revenues in cooperation with Commercial Director Development and solicitation of Banquet and event package plans and aimed at conference business and encourage repeat business. Ensure an effective activity chase process is implemen المزيد...

Provides professional and courteous service at all times. Supervises assigned sales staff: hiring, terminations, disciplinary actions, performance evaluations and development. Qualifies all prospective leads. Participates and leads the rate and inventory initiatives, including bu المزيد...

Prepare Cluster Quality roadmap, get agreement in Cluster and with D&E Head of Quality. Drive for project set up with supporting charters with budget and resources and organize the proper PDCA reviews with Clusters (Departments, Groups and teams) to ensure progress through BBSC المزيد...

Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellenc المزيد...

Design attractive menus Develop a relationship with regular customers Follow food and safety regulations Order food supplies for the kitchen Ensure that customers are satisfied with food and service Assist with marketing events Create restaurant policies Hire and train new re المزيد...

Scheduling appointments with clients to start new membership or follow up on past memberships Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services Processing membership applica المزيد...

To ensure the guest receives an excellent standard of housekeeping. To ensure the team is guest focussed. The management and ordering of Linen and Towelling. Ordering of Guest Amenities, Cleaning Materials, Chemicals and Housekeeping Equipment. The Management of the Housekeepin المزيد...

Handling incoming calls to answer questions, refer callers to other departments, or transfer them to specialists Receiving incoming calls and routing them to the appropriate department or individual Responding to incoming calls in an appropriate manner, based on call type and cont المزيد...

Planning events in conjunction with the client. Presenting and Selling available and suitable banquet/eventoptions to the highest possible standard. Contact Meeting Planner by mail, telephone, customer outings and site inspections. Arrange and carry out Hotel show rounds. Ensure المزيد...

Assigning territories and quotas to company sales staff Coordinating training and scheduling for sales staff Maintaining supplies of sales presentation materials, including slides and brochures Analyzing customer shopping data to optimize sales efforts and better identify potenti المزيد...

With Events Sales Manager plan sales strategy and implement tactics to achieve budget Sell all facets of the hotel and cross sell other InterContinental Hotels Group properties Establish new business and maintain existing business accounts through the preparation and execution of المزيد...

- Review financial performance of department/area, analysis of variances, forecasts and budgets. Challenge existing strategies and/or recommend alternate strategies to continually improve effectiveness of the business or financial management. - To assist other department heads in t المزيد...

Delivering scripted talks that describe the company’s products or services, a political talking point or charity appeal to persuade potential customers or donors Explaining products and product prices Answering customer information about products, a charity or political beli المزيد...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que المزيد...

To ensure all staff in Housekeeping andFront office departmentscomply with Hotel Policy regarding uniform and personal hygiene. To be aware of the day’s business both in RoomOccupancy, Special Requirements andVIPneeds. Liaise withReceptionregarding Room moves, VIP guests, Sp المزيد...

Properly check and finalizes daily room revenue report Reconcile all credit card collections again cashier summary and again lists received from bank. Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department Keys i المزيد...

With Events Sales Manager plan sales strategy and implement tactics to achieve budget Sell all facets of the hotel and cross sell other InterContinental Hotels Group properties Establish new business and maintain existing business accounts through the preparation and execution of المزيد...