وظيفة في مهندس الدعم في عمان

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by co المزيد...

Resolve operational problems within the defined schedules and service level agreements. Analyze root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue re المزيد...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti المزيد...

Be the face of unifonic when customers/partners experience issues or need something from the company. Investigate and troubleshoot the quality of service issues: networks, carriers, operators, API, bugs, etc. Liaise with internal teams or suppliers to escalate and solve issues. D المزيد...

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person المزيد...

Drafting, checking, and approving financial reports for partner organizations, ensuring the respect of and compliance with procedures based on financial and HR policies as well as donor rules. Facilitate the monthly review of financial documentation by Compliance department and lia المزيد...

Creates and maintains all user accounts and access rights Receive and log problem calls or service requests with minimum delay Attempt to resolve as many problems calls or service requests on initial contact Perform tasks related to scheduled service requests, including equipment المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem.

Evaluates system potential by testing compatibility of new programs with existing programs. Evaluates expansions or enhancements by studying work load and capacity of computer system. Achieves computer system objectives by gathering pertinent data; identifying and evaluating optio المزيد...

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Troubleshoot and resolve issues with software or hardware. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Sup المزيد...

Handle highly complex, political, financial, executive level cases - as business demands Key collaboration point for advanced troubleshooting to unblock issues - including the use of code-level techniques Manage engagement with Product Engineering for Support-raised escalations W المزيد...

تثبيت وتكوين نظام نقاط البيع على أجهزة العملاء اختبار وتسليم نظام نقاط البيع للعملاء تحديد وتصحيح المشاكل التي تم الكشف عنها عن طريق الاختبار أو ملاحظات العملاء. المساهمة في تطوير حلول جديدة من خلال التصميم والاختبار وتقديم أفضل الحلول تطوير علاقة ممتازة مع العملاء والرد على استفسار المزيد...

تقديم الدعم الفني للعملاء الذين يستخدمون أنظمة تخطيط موارد المؤسسات (ERP) الخاصة بنا عبر البريد الإلكتروني أو الهاتف أو نظام التذاكر. تشخيص واستكشاف المشكلات الفنية التي أبلغ عنها العملاء وإصلاحها، بما في ذلك على سبيل المثال لا الحصر، أخطاء النظام ومشكلات التكوين وتناقضات البيانات. إ المزيد...

We are hiring a warehouse worker to join our team in the Gainesvile FL area!Responsibilities:Assist in loading/unloading rucksMove, Replenish and organize inventory as neededPull orders based on delivery and demandOperate Forklift to help customers load productsSchedule: Monday - Frid المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain sy المزيد...

ABB Motion is a pioneering technology leader, driving innovation in motion industries. We keep the world turning, while saving energy every day. Our motors and drives are an integral part of everyone's lives, writing the future of smart motion. You will be working as a Customer Su المزيد...

Support loyal customers of ZenHR across all platforms (ZenHR, Akhtaboot, Testelllo, Cavall, and Career Connect). Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Respondin المزيد...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a المزيد...

Implement minor physical repairs to all needed IT equipment, Work on minor bug fixes, and solve software issues. Support physical elements of remote repair as needed. Provide escalation support for the MSP for onsite equipment issues and other issues requiring knowledge of CRDF المزيد...