وظائف في Customer Relations Management في عمّان

Requirements Flexibility to work different shifts (including evenings, weekends, or holidays) Willingness to participate in training before hire and on-the job Excellent listening skills and an empathetic voice and manner Dedication to customer satisfaction Basic knowledge of المزيد...

اتباع معايير قسم رعاية العملاء الهجين للتميز. تأكد من تقديم تجربة تسوق متميزة لكل جهة اتصال بالعملاء عبر أي قناة اتصال مقدمة (الزيارة، الهاتف، البريد الإلكتروني، الدردشة عبر الإنترنت) تحديد طرق لتخصيص تجربة كل عميل، كلما أمكن ذلك. التعامل دائمًا مع العملاء الأكثر صعوبة بطريقة سريعة و المزيد...

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everyt المزيد...

- تحسين تجربة خدمة العملاء وإنشاء عملاء مشاركين وتسهيل النمو العضوي - تولي مسؤولية مشكلات العملاء ومتابعة المشكلات حتى حلها - وضع أهداف واضحة للاحتفاظ بالعملاء - مساعدة العملاء في إعداد البرامج أو البرامج والتنقل فيها - تعزيز قيمة المنتج - تحديد مهمة واضحة ونشر الاستراتيجيات التي ترك المزيد...

Responsibilities: As a Customer Service Representative at HTT-High Tech Talents, you will play a crucial role in ensuring our customers receive top-notch service. Your responsibilities will include: Efficient Order Processing: Seamlessly process customer orders, ensuring acc المزيد...

Job Description We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users thr المزيد...

Job Description What you'll be doing The Customer Care Team Lead is is directly responsible for the performance of the frontline team in his/her shift and carries out the daily monitoring of the advisors work output, thereby maintaining a consistently high level of service. The المزيد...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests thro المزيد...

تصميم وقياس وإعداد تقارير دورية عن لوحات معلومات الأداء الشاملة والمستمرة بما في ذلك استبيانات NPS وجودة الخدمة والصوت الديناميكي للعملاء ومقاييس جميع عمليات التواصل مع إدارة أصحاب المصلحة. أداء القنوات: تقييم أداء القنوات الرقمية والمادية لتحديد مجالات التحسين ودفع مبادرات التحول ال المزيد...

Job Description What you'll be doing Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors المزيد...

Your Job . Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitorin المزيد...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements المزيد...

What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additi المزيد...

Basic Qualifications What qualifications do we need from you? Must have at least a year of BPO experience Minimum age: 18 years old Completed at least two years in college or Senior High Graduate; or High school graduate (old curriculum) with at least one (1) year customer المزيد...

Responsible for improving customer retention through programs and service provided to the customer Actively listen to customers and provide them with solutions that meet or exceed what they need Explain and demo all digital products of Bayt.Com in person or online to ens المزيد...

. تحديد الأهداف لأعضاء الفريق وإرشادهم إلى مستوى الأداء المتوقع. . قيادة وإلهام وتحفيز وتوصيل المعلومات وتسهيل اجتماعات الفريق. . دعم تطوير الفريق من خلال مراجعة الأداء والتدريب والتوجيه. . إجراء مراقبة المكالمات والتدقيقات وتقديم التوجيه والدعم المطلوب عند الاقتضاء. . إعداد ترتيبات المزيد...

خبرة مثبتة في المبيعات وإدارة علاقات العملاء اتصالات ممتازة ومهارات التعامل مع الآخرين قدرة قوية على التفاوض والإقناع القدرة على فهم وتوضيح احتياجات العملاء لديهم دوافع ذاتية وموجهة نحو الهدف الخبرة في مجال التدريب والتوجيه تعتبر ميزة إضافية يتقن برامج Microsoft Office و CRM الطلاقة المزيد...

Key job responsibilities Manage day to day operations with a team of 20-25 Customer Service Associates (CSAs). Hold Regular 1-1 with CSAs every week. Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Trac المزيد...

Primary Responsibilities Identify, prospect and recruit high-potential merchants via phone or email. Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed monthly targets. Be a partner for new merchants providing them with driven insights and adv المزيد...

About the job Working at Thoropass At Thoropass, we are on a mission to transform an industry that’s never been known for innovation, but we aren’t letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other tea المزيد...