Consultant - Customer Care Jordan

Job Description

What you'll be doing

Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors exceeds our customers’ expectations.

The role is primary customer experience oriented and will involve creating and building relationships with our customers through managing their enquiries, waiting list, their preferences, etc…. Most importantly, you will provide exceptional service levels to ensure that our customers enjoy the best shopping experience when touching us.

With our Hybrid Customer care department, we are able to speak with our customers 24 hours a day, 7 days a week, across multiple languages.

What We Can Offer You

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.