وظيفة في إدارة مركز الاتصال في عمان

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro المزيد...

An e-marketing company is looking for female employees to serve clients. Required qualifications: - High communication skills over the phone. Listening skills to others. - Solve problems over the phone with clients. Dealing with criticism. Email marketing skills. - Follow up o المزيد...

Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.

Servicing incoming reservation calls and emails from direct customers, Agents & RJ Agent offices worldwide for all RJ services Delivering service quality to the highest level Issuing all passenger e-tickets and other customer documentation, to complete all customer bookings ac المزيد...

Maintaining a positive, empathetic and professional attitude toward customers/patients at all times. Communicating with customers through various channels. (Tawk, Facebook messages & call center) Full knowledge of doctors’ appointments & specialties to match patients المزيد...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required. Experience managing a call centre or similar is desired. Strong background in protection is desired; Relevant experience in a multicultu المزيد...

Company Description Bright Ideas Communications is a marketing company based in Amman that specializes in creating innovative and effective marketing strategies for businesses of all sizes. Our team of experienced professionals offers a range of services including branding, digita المزيد...

Call Center employees are required with distinguished salaries and flexible working hours Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify info المزيد...

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints Sell products and place customer orders in the computer system Identify and escalate issues to supervisors Provide product and service information to customers Research requi المزيد...

Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and producti المزيد...

Answer phone calls from members providing accurate information. Offers solutions and assist with members financial needs. Meeting the metrics of the position. Post transaction into members accounts accurately and in a timely manner. Handles duties regarding Bill Pay, Online Bank المزيد...

المسؤوليات: إجراء مكالمات صادرة الرد على المكالمات الواردة القدرة على إقناع العملاء بأنواع معينة من المنتجات القدرة على نقل العملاء المهتمين إلى المشترين المناسبين وحسب المعايير التي يحددها البرنامج. خدمات إضافية للبيع المتبادل للعميل. اتبع بدقة البرامج النصية الديناميكية المعدة لكل المزيد...

Company Overview:Our client is a 360 digital media marketing agency born out of a passion for creativity and delivering exceptional digital solutions. They provide comprehensive services including Social Media Marketing and Management Mobile App Development Ecommerce Solutions Web App المزيد...

Company Description OTS EXPRESS is an established courier service provider licensed to operate by the Telecommunications Regulatory Commission in Jordan (TRC). Since 2009, we have been providing turnkey delivery, storage, and fulfillment services to key couriers, governmental en المزيد...

معالجة مطالبات التأمين الطبي بدقة وكفاءة. معالجة الاستفسارات من حاملي وثائق التأمين فيما يتعلق بحالة المطالبات وتفاصيل التغطية وأهلية المزايا. التحقيق وحل المشكلات المتعلقة بمعالجة المطالبات وتناقضات الفواتير ونزاعات الدفع. تقديم المساعدة والتوجيه الشخصي لحاملي وثائق التأمين من خلال المزيد...

Job Description: Are you an experienced professional in medical insurance claims processing with exceptional customer service skills? Company Access is currently seeking talented Claims Management and Contact Center Agents to join our dedicated team. As part of our team, you'll p المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Supervises the activities of subordinates. Serves as a key liaison with center external publics, particularly in relations to their advisory and financial support of center, including working in fundraising relating to memberships in center and sponsorships of center activities المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Key Responsibilities: Providing excellent customer service by answering inquiries, resolving issues, and addressing concerns. Gaining a deep understanding of the company's products or services to effectively assist customers and provide accurate information. Communicat المزيد...