Rooms Controller Front Office Supervisor
نُشرت في :
23-12-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
What you will be doing:
- Utilize your indepth knowledge of the local area and surrounding facilities to enhance guest experiences and provide accurate information.
- Foster a culture of quality awareness within the Front Office team ensuring high standards are promoted and maintained.
- Respond proactively to changes in the Front Office function adapting to industry trends company initiatives and hotelspecific needs.
- Manage and coordinate rooms not ready situations with the Front Office team effectively during peak occupancy periods.
- Keep all departments informed about room statuses ensure reservations are in system
- Assist as a hotel phone operator delivering exceptional service to callers and addressing their inquiries.
- Ensure the smooth operation of the housekeeping department
- Prepare and ensure timely delivery of daily reports to other departments executive office
- Tracking the daily cleaning and maintenance process system and distributing the job assignments as they come in
- Maintain lost and found log tag and store items
- Communicate with guests inquiring about lost and found items and shipments
- Maintain the communication between front desk housekeeping and maintenance
- Ensure that all assigned guest calls or special requests are recorded and completed within 15 minutes
- Support and improve housekeeping and maintenance services that effectively address problems affecting both guests and associates
Qualifications :
Your experience and skills include:
- A minimum of 2 years Front Office experience in luxury hospitality
- Excellent interpersonal and communication skills (Fluent in English and other languages is an asset)
- Highly organized and resultsorientated
- Ability to prioritize work in an environment with multiple interests
- Ability to work effectively and efficiently in highpressure circumstances
- Competency using a variety of computer software
- Experience with Opera property management system and Windows applications
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
