To welcome the guests anticipate their needs and handle guest inquiries in a helpful and attentive manner.
To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.
To take personal responsibility for the service and attitude with which our guest service is being delivered and ensure it meets the highest standard at all times.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
To be proactive and innovative suggesting alternatives that meet guest needs in enjoying their experience.
To develop a close and harmonious working relationship with all hotel departments.
To attend hotel events daily shift briefings and training to improve professional skills.
Qualifications :
Excellent command in English and Arabic
Similar experience in Front Office
Multi tasking abilitys
Outgoing personality digitally savvy training skills will be added advantage
High School diploma
Previous experience in same position for at least 1 year.
Luxury hotel experience is a must
Passion for excellent service
Excellent team player and great communication skills
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا