Lobby Ambassador
Posted on :
02-12-2024
Employer Active
1 Vacancy
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Job Description
- To welcome the guests anticipate their needs and handle guest inquiries in a helpful and attentive manner.
- To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered and ensure it meets the highest standard at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative suggesting alternatives that meet guest needs in enjoying their experience.
- To develop a close and harmonious working relationship with all hotel departments.
- To attend hotel events daily shift briefings and training to improve professional skills.
Qualifications :
- Excellent command in English and Arabic
- Similar experience in Front Office
- Multi tasking abilitys
- Outgoing personality digitally savvy training skills will be added advantage
- High School diploma
- Previous experience in same position for at least 1 year.
- Luxury hotel experience is a must
- Passion for excellent service
- Excellent team player and great communication skills
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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