Reporting to the Rooms Division Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional engaging and friendly service
- Consistently offer professional friendly and engaging service
- Direct and lead the daytoday Spa Treatment operation ensuring all standards are followed
- Promote and sell customized Spa Treatment programs to conference groups and individuals
- Maintain thorough knowledge of competitors; including location product offering pricing promotion and sales techniques
- Ensure team members are familiar with all areas of the Spa Treatment operation including product knowledge and retail sales
- Assist in the recruitment development and training of all leaders and support staff
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
- Previous experience is an asset
- Previous leadership experience within the Spa Treatment field required
- University/College degree in a related discipline required
- Computer literate in Microsoft Window applications required
- Experience in the Hotel industry an asset
- Experience and certification in one of the Spa disciplines of fitness or therapy preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime